The following policy applies to online purchases only. For our in-store Return Policy, please contact the shop at 804-353-1919 or firstname.lastname@example.org.
Here at Bygones, we take great care to ensure that all of our items are meticulously described and accurately measured. We strive to give you all the information you need to make a confident purchase. If you have any doubt or concern about an item's fit or condition, please contact us prior to your purchase and we will happily answer any questions you may have.
Vintage and reproduction clothing vary in size. Please be sure to view the size chart and check your own measurements to ensure an item's proper fit prior to ordering.
All of our vintage items are sold "as-is." Any flaws will be carefully noted in the item's description. Due to the sometimes delicate nature of vintage clothing, Bygones does not assume responsibility for any damage that may occur during wear or washing.
If you are unhappy or change your mind about your purchase, we are happy to return or exchange the item as long as the item is in its original, unworn condition.
Please notify us within 48 hours of receiving your package and let us know whether you would like to return or exchange your item. Once acknowledged, your item must be sent back to Bygones within two business days in its original condition and with any tags intact. Shipping costs and any VAT/custom charges will not be refunded. The buyer assumes responsibility for all return shipping fees. Bygones is not responsible for any items lost, stolen or damaged during transit. We highly recommend that your returned package is insured and has proper tracking.
We are happy to answer any and all inquiries prior to purchase to avoid any disappointment or confusion, and to ensure your satisfaction. Our products are professionally photographed with the intent to show you the item's true colors and condition. We go to great lengths to accurately depict these items, but cannot control or be held responsible for color variations between computer monitors.
Again, should there be any question, please ask, and we will be happy to provide any additional information or pictures to help make your purchase a pleasant one!